Frequently Asked Questions.
Order Processing
When do I receive my order?
We process orders within 1-2 business days of receiving them. During peak seasons or holidays, processing times may be longer. Once your order is processed, we will send you a confirmation email with your order details and estimated delivery date.
Estimated Delivery Time
We offer standard shipping and expedited shipping options. Standard shipping typically takes 3-5 business days for delivery. Please note that shipping times may vary depending on your location and shipping carrier.
Please note that we are not responsible for any delays in delivery due to weather, shipping carrier delays, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier’s website. You can also track your order here.
02. Shipment
International Shipment
For international orders, please note that customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
For any further inquiries or assistance regarding shipping, please don’t hesitate to contact our customer service team at 03001723746.
