Quality

Do you use Parabens in your products?

All of our products are 100% Paraben-free. At Safrin Skincare, we use natural preservatives that keep our products germ-free and fresh all time.

Which Safrin Products is best for hair growth?

To boost hair growth, Safrin Skincare formulated a Hair Growth System that comprises Hair Growth Spray, Hair oil, Shampoo, and Conditioner. Each product is ideal for great-looking thick and robust hair. Suitable for men and women of all hair types and races.

Do your products contain phthalates?

Our botanical products are free from toxic chemicals like phthalates. Due to the rising risks of phthalates, we use natural alternatives to formulate our skin and hair care products.

How can I review Safrin products?

Visit our website and go to the concerned product page. In the review section, rate our product, and post your kind review.

Support

Who should I contact in case of bulk purchasing?

For your kind interest in Bulk Purchasing, WhatsApp us at

(0300) 1723746

How should I tell you if the product is defective?

In case, if you find any defect in our product, Feel free to WhatsApp us at (0300) 1723746

What’s the best organic skincare brand in Pakistan?

Safrin is Pakistan’s Finest Skin Care offering organic skin, and hair care products range, easily made available on our website and in leading pharmacies nationwide.

Is it safe to use my Credit/Debit card to make payments?

All the private details shared by customers are fully encrypted.

Do you accept orders over the phone or by email?

For order placement, we only accept orders placed through our official website www.safrinskincare.com.pk.

To place an order, visit our website, add your desired product/s, and check out your cart.

Does the price of the order include delivery charges?

For nationwide delivery, our order placement charges a flat rate of Rs. 199/-

Products

What is your policy on animal testing?

Our skin and hair care products are cruelty-free. Safrin Skincare truly focuses on manufacturing botanical products that are healthier and less or non-reactive to sensitive skin.

How long do your skin and hair care products last?

Mfg. Date (Manufacturing Date): The date on which the product manufactures.

Exp. Date (Expiry Date): The date after which the cosmetic product is no longer usable.

Open Jar Symbol: Look for this with a number followed by the letter M on items that do not have an expiry date on the box that indicates when the product gets opened, then after how many months the product remains usable.

6M indicates that the product is applicable till six months after its opening.
12M suggests that the product is applicable till twelve months after its opening.

What organic certifications do your products qualify for?

We at Safrin Skincare sell certified organic skin and hair care products. To formulate our products, we use cruelty-free FDA-approved ingredients.

The highly qualified team at Safrin strictly follows the production guidelines of GMP and ISO international standards to manufacture skin and hair-friendly products.

We also qualified for DRAP Certification. The products we manufacture at Safrin Skincare meet specific quality standards that ensure safety and effectiveness for every user.

How do I become a distributor for Safrin or acquire products for my retail business?

To become a distributor for Safrin or acquire products for retail business, feel free to contact us at (0300) 1723746.

Where can I buy your products in stores?

Our Safrin Products are widely available in all leading Pharmacies Nationwide.

General

What is your refund & exchange policy?

We neither refund nor exchange any of the delivered products.

Are there any discounts available?

We offer discounts occasionally.

What makes Safrin different from other skincare companies?

Safrin offers skin and hair care solutions at highly reasonable prices so that every individual gets all the benefits of our natural skin and hair care products. Our natural organic products are cruelty-free and formulated with skin-friendly ingredients free of Sulphates, Phthalates, Parabens, Steroids, etc. Let us build confidence in the skin you are in!

Do you ship globally?

We facilitate the shipping of our skin and hair care products globally.

What is the payment policy for shipping globally?

We require 100% advance payment to fulfill products shipment internationally.

We have provided the required information on each product’s packaging. For detailed information, visit our website and go through the concerned product description. In case the provided information lacks your query’s solution, then feel free to contact

Safrin Skin Specialist: (0313) 6904223

What to do if I am unable to place an order?

If you face any difficulty during order placement, Whatsapp us at (0300) 1723746.

How do I place an order online?

For order placement, visit our website, add to cart your desired product/s, and checkout.

How long will my order take to be delivered?

For order delivery, it usually takes 3-5 working days.

Where are your products manufactured?

Our Safrin plant at Kot LakhPat Quaid-e-Azam Industrial Estate, Lahore, is designated for manufacturing skin and hair care products.

Common
Skin Issues

Which oil should I use if I’m experiencing hair fall and want to promote hair growth?

We highly recommend our Capilum Hair Growth Oil, enriched with hair growth promoters, which reduces hair fall and promotes hair growth without causing any scalp irritation or acne breakouts.

Which face wash should I use to help with acne?

Our recommendation to treat and control acne is AcneWipe Antiacne Milky Cleanser which cleanses the skin by removing dirt, decongesting pores, and refreshing dull skin.

Which hair products are cruelty-free?

Our Hair Products are cruelty-free. It includes Capilum Anti-Dandruff Shampoo and Hair Growth System that enlists Hair Growth Stimulating Shampoo, Conditioner, Hair Growth Spray, and Oil.

Can hair products cause acne?

Hair Care Products can cause acne breakouts. Pay special attention to your hairline, neck, shoulders, or upper back for irritation or acne. These are the areas that are commonly affected by hair product residue. But as our Hair Products are free of harsh or irritative chemicals, so there is a less likely chance of causing any acne breakouts.

What hair care ingredients to avoid?

Our Hair Care Products are free of Sulphates, Parabens, Petroleum, Silicone, Mineral oil, and Lanolin that aggravate acne, especially if left on the skin. So, without any fear, go for Safrin Hair Care Products.

What to do if I am not satisfied with my Safrin purchase?

Our Skin and Hair Care Products formula comprise natural extracts and botanically derived ingredients that deliver highly effective and safer skin and hair care results.

Lifestyle or associated ailments are some factors that may interrupt the product’s results from appearing on time. So, if any of our products is not producing the desired results, then feel free to consult Safrin Skin Specialist at (0313) 6904223.

Are your products for women and men?

Except for Feminine Care Products, the rest of the products are for males and females.

Can children under 3 years old use Safrin products?

Our Skin Care Products like Safrin Baby Cleansing Bar and Safrina Cooling & Soothing Gel are safely applicable to children under 3 years old.

Where can I learn about your product range?

To learn our product range, visit our website or consult our Safrin Skin Specialist at (0313) 6904223.

Are your products safe for use by pregnant women?

Before placing an order, Pregnant women should consult Safrin Skin Specialist at (0313) 6904223.

Can I use Safrin products if I have eczema, dermatitis, or psoriasis?

Before placing an order, patients with eczema, dermatitis, or psoriasis should consult Safrin Skin Specialist at (0313) 6904223.